1. Introduction and Contact Details
This Privacy Policy explains what personal data we collect, how we use it, and your rights as a data subject. As the data controller, we are responsible for your personal data.
Data Controller: Bluestar Exclusive
Address: Dhaka, Bangladesh
Email: support@bluestar.com.bd
2. Data We Collect and Legal Basis
We only collect data necessary for specific, legitimate purposes. The types of personal data we collect and the legal basis for processing include:
2.1. Contact and Inquiry Data
- Data Collected: Name, email address, phone number, and message content (via contact forms).
- Legal Basis: Legitimate interest or necessity for performance of a contract (when responding to your inquiries or processing an order).
2.2. Website Usage Data
- Data Collected: IP address, browser type, pages viewed, time spent on site, and referral sources.
- Legal Basis: Legitimate interest (to improve our website's functionality and security) and **Consent** (for non-essential cookies and tracking).
2.3. Marketing and Communication Data
- Data Collected: Email address (for newsletters).
- Legal Basis: **Explicit Consent** (opt-in) for receiving marketing communications. You can withdraw this consent at any time.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your inquiries, quote requests, or partnership proposals.
- To process and fulfill orders for our products and services.
- To manage, maintain, and improve our website and internal operations.
- To send you marketing communications, only when you have explicitly consented to receive them.
- To comply with legal obligations, such as tax and financial reporting.
4. Data Security and Retention
We employ appropriate technical and organizational measures to ensure your personal data is protected against accidental loss, unauthorized access, or disclosure.
- Retention: We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Access: Access to personal data is strictly limited to employees who require it to perform their duties.
5. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to be Informed: To be informed about how your personal data is being used.
- Right of Access: To request a copy of the data we hold about you.
- Right to Rectification: To request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): To request that we delete or remove personal data where there is no compelling reason for its continued processing.
- Right to Restrict Processing: To 'block' or suppress the processing of your personal data.
- Right to Data Portability: To obtain and reuse your personal data for your own purposes across different services.
- Right to Object: To object to our processing of your personal data based on legitimate interests or direct marketing.
- Right to Withdraw Consent: To withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at: support@bluestar.com.bd.
6. Changes to this Privacy Policy
We reserve the right to update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
Thank you for trusting MB M & H Agro LLC with your personal data.